WELCOME. WE LIKE YOU.

We are excited to spend time with you at Kindred Spirits Pole. Sign up for a few classes, for a month, or for more. We can’t wait to see you grow and fly inside and outside of our walls.

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QUESTIONS? WE HAVE ANSWERS.

 
 

New around here? Welcome! Let’s spend some time getting to know each other better. If you have any questions at any point, we are here to help. Don’t hesitate to reach out via email or phone.

 FAQs

  • Comfortable clothing is critical! For each class the needs may vary, for pole classes tank tops and shorts are recommended, though sticky leggings can be used as well. Leggings and sweatpants make a great out layer for all classes and base layer for choreography and aerial classes.

    Remove all jewelry including rings, bracelets, necklaces and fitness watches before class to prevent damage to equipment or personal items.

  • For the comfort and privacy of our members we do not allow observation of our classes. There are plenty of videos on our social media showing different dances, and classes to get a feel for what to expect.

  • This depends entirely on your personal goals, even once a week can improve fitness and strength. Each membership tier is made to accommodate life, each one has a few extra classes a month. Work, friends, kids, school and life can all take a toll sometimes and we understand so there are bonus classes to use each month.

  • You can start anytime! We do not have sessions where you commit to a certain number of weeks at the same date and time. You can come to classes as they fit into your schedule.

  • No! Life is chaos and having fun shouldn’t be stressful. We do not have sessions so you can start anytime and sign up for any class that suits your fancy. Class credits are good for any type of class; pole, hoop or practice.

  • If you buy a membership it does not have to be at the start of the month, the system will automatically update the expiry to 30 days after your first class. If you buy a contract the renewal will happen on the same day every month, regardless of what day you started (ie if you sign up on the 24th, every month on the 24th the contract will renew).

    You can sign up for a contract with any of our memberships and save 10%.

  • In Person: For lyra classes they will be capped at 10 individuals, and off apparatus classes will be capped at 10. Pole classes will be capped at 10.

    Online: When classes are streamed online an additional 10 spaces will be available.

  • 1. Complete a self screening questionnaire before each class, if you answer yes to any questions you cannot come to class and should email info@kindredspiritspole.ca immediately. Your membership/class credits will be put on hold for 2 weeks or until a negative COVID test result is provided. The questionnaire no longer needs to be submitted to the studio at this time.

    2. Arrive wearing clothes ready for class, there are change rooms and 4 bathrooms available outside the studio within the building.

    3. Ensure mask is securely over nose and mouth. Your mask may be kept on for the entire duration of class, but it must be on when walking around, being spotted, or sharing an apparatus. Upon entry use hand sanitizer to the left of the door.

    4. Leave any belongings not needed in class in the entryway.

    5. Walk along the right side of the path and grab any materials you have not brought with you (pole towel, blocks, mat, strap) and a spray bottle of 70% alcohol for sanitizing. Please note, we have 2 types of clothes available; a small white towel and a larger green towel for sweatier hands.

    Useful tip: Consider bringing your own pole towel, yoga mat, blocks, and/or strap to minimize cross-contamination risk.

    6. Proceed to the furthest apparatus in the space, to allow proper spacing.

    7. Each student will have a 8x10 foot rectangle of dedicated space on the pole side, please store your belongings along the outer perimeter of the space as necessary. This will allow instructors to observe safely and maintain distance while moving through class.

    8. Please leave the class in an orderly manner immediately upon the end of class, walking along the right side, and depositing any used equipment for sanitation.

 Policies

  • If a class is full you can add yourself to the wait list, so if a space becomes available you will be added. You will receive a notification informing you of the change.

    Note if you add yourself to a wait list you will be held to the standard cancellation policy so please monitor and manage your enrollment accordingly

  • Instructors will set aside time at the end of class for photos and videos, if we forget please remind us! To respect the privacy of our Kindred Spirits, make sure you personally check in with others. You must get permission from everyone in the background of a video or photo before posting or tagging others. Due to COVID we recommend making friends so that you can help each other get better pictures and videos while respecting social distancing.

  • If you are under 18 years of age parental consent is required. Upon initial sign up written consent will be required as well as an in-person signature of a release and ID. After this the member will have standard unrestricted access so it is the responsibility of parents to monitor class registration.

  • No refunds or transfers provided. Minimum enrollment is required to run classes so exchange may be possible due to illness/injury/extenuating circumstances with adequate notice. Classes cancelled due to lack of enrollment will have a full refund applied to your account. Make sure to note all expiration dates upon purchase.

  • Clients are required to cancel no fewer than 6 hours prior to the start of the class. If you cancel within 6 hours or do not show up for class the credit will be forfeit.

    For privates and workshops 24 hours notice is required. For private studio rentals and parties 48 hours minimum notice required.

  • It is important to arrive on time for classes, ready and dressed for your session. This is to ensure safe and adequate warm up with the instructor at the start of class.

    Please schedule 10 minutes before class is due to start to have enough time to change, use the bathroom and get any equipment required. Instructors have full discretion to ask a student to complete additional warm up based on when you arrive, as well as the right to refuse you entry into the class.

  • Participants should not be under the influence of intoxicants during class and will be asked to leave as they could present a danger to themselves and others. While alcohol and cannabis are commonly used to enhance fun experiences, we promise you’ll have plenty of fun without!

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LGBTQIA+ SAFE SPACE

Kindred Spirits Pole is a safe space, everyone is welcome. There is a strict no tolerance policy for harassment of any kind. Instructors have full discretion to protect clients as they see fit, including removing or banning individuals who are a detriment to others.

Expected Behaviour

  • Everybody is welcome, no judgement

  • Refrain from using cell phones in class

  • Respect all instructors and members, members will listen to instructions and should not be teaching others

  • There is zero tolerance for harassment or being disrespectful towards others, their space, or personal belongings. Unwelcome behaviour will result in removal from class or potentially a ban at the studio’s discretion.

Contact us.

info@kindredspiritspole.ca
(519) 778-7953

136 Ottawa Street South
Building #2, Side Entry
Kitchener, ON N2G 3S9